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The file "cover.ai" is in an unknown format and cannot be opened.

New Here ,
Feb 11, 2025 Feb 11, 2025

Screenshot 2025-02-11 152403.png

 

How to solve the problem?

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Adobe
Adobe Employee ,
Feb 11, 2025 Feb 11, 2025
LATEST

Hello @creativeb86048307,

Would you mind providing some details about the circumstances under which these files were saved or edited and the location of the files where they were stored? For example, were there any unexpected Illustrator crashes, sudden app closures, system shutdowns, or power cuts during the editing process?

 

Also, kindly share a link to a sample file after uploading to Dropbox/Google Drive/etc. so we can check it on our end. Although we cannot guarantee a successful recovery, we will try our best to do so.

Looking forward to hearing from you.

 

Anubhav

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