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The png. file is not transparent background in other websites

New Here ,
Feb 15, 2024 Feb 15, 2024

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The original png. file is okey as usual, but it has white background when I upload to other websites such as Redbubble. How to sovle this problem?

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Draw and design , Experiment , How-to , Import and export , Performance , Print and publish

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Adobe
Community Expert ,
Feb 16, 2024 Feb 16, 2024

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Please link to an example of this PNG on a website.

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Community Expert ,
Feb 16, 2024 Feb 16, 2024

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So the file is OK when you open it in Photoshop, but it's not OK after uploading to Redbubble? Then please ask Redbubble why that is the case.

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