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The right-click option is not near the pointer

New Here ,
Oct 21, 2021 Oct 21, 2021

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5D51_0-1634875766878.png

Right click in the workspace
The pop-up options are only displayed in the lower left corner of the screen
Do not pop up near the pointer

在工作区内使用右键
弹出的选项只在屏幕左下角显示
不在指针附近弹出

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Bug, How to

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correct answers 1 Correct answer

Adobe Employee , Oct 26, 2021 Oct 26, 2021
Hi there, Sorry to hear about your experience. Please update your app to the Adobe Illustrator 2022(v26.0) and let us know if it helps resolve this issue. Regards, Ashutosh

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Adobe Community Professional ,
Oct 26, 2021 Oct 26, 2021

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Have you tried resetting preferences?

https://helpx.adobe.com/illustrator/user-guide.html/illustrator/using/setting-preferences.ug.html

And if that fails it may be a case of uninstalling and reinstalling but also use the cleaner tool in this process:

Uninstall or remove Adobe Creative Cloud apps

Use the Creative Cloud Cleaner tool to solve installation problems

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New Here ,
Oct 29, 2021 Oct 29, 2021

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It has been reset, uninstalled and cleaned, and even I reinstalled the system.
But a few days after I posted this question, the illustration has a new update,
It will be fine after the update
Thank you

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Adobe Employee ,
Oct 26, 2021 Oct 26, 2021

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Hi there,

 

Sorry to hear about your experience. Please update your app to the Adobe Illustrator 2022(v26.0) and let us know if it helps resolve this issue.

 

Regards,

Ashutosh

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New Here ,
Oct 29, 2021 Oct 29, 2021

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Already solved Thank you V(^_^)V

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