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The shrinking and disappearing text on a path handles

Explorer ,
Mar 27, 2022 Mar 27, 2022

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Greetings,

I've been trying to understand why the handles to reposition text on a path either disappear or shrink incredibly small (to the point that I have to zoom in close to see what I need to see) after the initial repositioning. Nothing I've done so far brings the handles back or resizes them. I have to close out Illustrator completely and reopen in order to see the starting and endingpoint handles. I've tried reseting preferences, changing the size of the anchor points etc. all to no avail. I could definitely use a little help. 

 

TIA!

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Bug , Tools , Type

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Adobe
Community Expert ,
Mar 30, 2022 Mar 30, 2022

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There was a similar post recently where updating Illustrator or a preferences reset appears to have helped:

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Explorer ,
Mar 31, 2022 Mar 31, 2022

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Thank you for your response Myra, however, as I said I did the preferences reset and that didn't help, unfortunately. It just went back to what it was after adjusting once.

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Explorer ,
Jul 14, 2022 Jul 14, 2022

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Let me chime in and say that I've been experiencing this for a while, through several revisions and updates. I'm now running Mac os 12.4 and AI 26.3.1. Type on Path handles appear normally, at first, but disappear after the first edit! Sometimes they appear super small, even though I haven't changed their specs in prefs ever, but mostly they are just #%$& gone.

 

I've updated. I've reset prefs. But this behavior persists even after the reset. Handles disappear after the first edit. I can't accomplish my goals. What the heck?

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Explorer ,
Jul 14, 2022 Jul 14, 2022

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As a work-around, I can cut and paste in place to get another shot at the single appearance handles but, Adobe, please fix this issue.

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hi @cljfford,

 

We are sorry about the trouble. I am unable to replicate this behavior on my end. A couple of months ago, it did happen a couple of times but went away after updating the app and resetting preferences. Would it be possible for you to check this behavior in a new admin user account on macOS and share your observation with us? Also, if possible, please share a small recording demonstrating it, and I will forward it to the product team. to check it.

 

Looking forward to your response.

 

Thanks & Regards,

Anshul Saini

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Explorer ,
Jul 22, 2022 Jul 22, 2022

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Thanks for your response. I will try to replicate and send in a recording, if possible.

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Adobe Employee ,
Jul 22, 2022 Jul 22, 2022

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I will be looking forward to the recording. Thanks!

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Adobe Employee ,
Aug 04, 2022 Aug 04, 2022

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Hi @cljfford,

 

I hope you are doing well. We just released an update yesterday. Would you mind updating and checking if you are still seeing the behaviour or not?

 

Regards,

Anshul Saini

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