the x-y location on an anchor point is not display

Community Beginner ,
Feb 06, 2022 Feb 06, 2022

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hi,

lately, when my cursor is on the anchor point, the xy location is not showing ... instead a dark grey rectangle shown up ... i have attached the screenshot for reference...

please help to resolve this issue...

thanks and cheers,206214540.png

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Adobe Community Professional ,
Feb 07, 2022 Feb 07, 2022

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Looks like some graphics issues with smart guides.

When did you last reboot the computer?

Maybe the preferences need a reset (you will lose your settings with that, so you might want to rename the folder, since that can be undone in case it doesn't helop). https://helpx.adobe.com/illustrator/using/setting-preferences.html

 

You might also try and search for updates to your graphics driver.

If this is on a second monitor, try the other one.

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Community Beginner ,
Feb 07, 2022 Feb 07, 2022

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hi,

monika, thanks for your help ... it works now after the preference was reset...

i do not know why the preference was changed...

cheers,

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Adobe Community Professional ,
Feb 07, 2022 Feb 07, 2022

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The preferences file is read on each launch and saved on each quitting Illustrator. It's a heavy use file and thus might get corrupted. Also unfortunately experience shows that it's better to reset it when updating.

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