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I have the latest version of Ai [for Windows 10]. I've been experiencing tool performance issues that make creating difficult. I need to know all that could effect performance and how to resolve the issue.
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I forgot to include an example. When using the shape tool, I'm unable to click-n-drag and upon clicking the dialog box appears prompting me to input the dimensions. I had attempted to create the basic shape [a rectangler guide] of a mini trellis design with the goal of scaling it up to the actual dimensions. Then I'd recreate the sketch in vector from on a seperate layer within the retangle. Basically; I'm unable to click-n-drag a shape into being.
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Can you please tell us the hardware specifications?
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THank you. RAM should be sufficient.
Does it work better when you turn off the GPU acceleration in the preferences?
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Not a computer wiz. how do I do that?
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Edit > Preferences > GPU acceleration. There you can turn off a checkmark
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[Read my reply to Anubhav]
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Hello @Joshua28258616aim1,
Sorry to hear about the performance issues in Illustrator. I hope the suggestions shared by Monika helped resolve the problem. If not, kindly try the tips shared in this help article (https://helpx.adobe.com/illustrator/kb/optimize-illustrator-performance.html) and share your observations.
Looking forward to your response.
Thanks,
Anubhav
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I did all that was suggested and it worked [temporalily]. In less than 24 hours the issues returned. Both my desktop and my laptop are experiencing the same issues. I now believe my outdated tech is the issue. Both computers are unable to receive the Windows 11 update [drivers included].