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Tools not working

Community Beginner ,
Nov 27, 2022 Nov 27, 2022

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Hello, none of my tools on Illustrator and Photoshop are working. They all give me the hand tool. All open files apppear as flat images and i cannot edit them.  I have uninstalled and reinstalled them both. put my laptop off and on again, still nothing.  I use MacPro MacOs Monterey version 12.4. Everything was find before last Thursday. Pleaaaassseee help. 🙂

 

Thanks in advance. 

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Performance , Tools

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correct answers 1 Correct answer

Community Beginner , Nov 28, 2022 Nov 28, 2022

Thank you Steve, I've upgraded the software to the latest one. I am starting to think my keyboard is the problem. 

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Community Expert ,
Nov 27, 2022 Nov 27, 2022

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Community Beginner ,
Nov 28, 2022 Nov 28, 2022

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Thank you. I appreciate it. 

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Community Expert ,
Nov 27, 2022 Nov 27, 2022

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You're running an older version of macOS Monterey. The current version is 12.6.1. I would try updating your computer just to make sure that is not interfering.

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Community Beginner ,
Nov 28, 2022 Nov 28, 2022

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Thank you Steve, I've upgraded the software to the latest one. I am starting to think my keyboard is the problem. 

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Community Expert ,
Nov 28, 2022 Nov 28, 2022

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Ah, I should have thought of that... because it's happening in more than one application!

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Community Beginner ,
Nov 29, 2022 Nov 29, 2022

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Thank you.

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