Track Pad Zoom Not Working on MACBOOK

[thelookout.co]

My trackpad zoom in and out keeps glitching and not working for periods of time. It works and then fails, does anyone know how to fix this?

[Monika Gause]

What kind of Macbook is it? On my Macbook M1 the trackpad is a piece of garbage and works or doesn't work on its own schedule.

[melissapiccone]

Is it only happening in Illustrator? External track pad or laptop trackpad? Mac, Windows? I have 2 trackpads for my Mac and both work just fine - external and macbook pro.