Trouble shooting > graph/crash/

[karin somers]

When I want to place a proportionally scaled image in a bar graph, Illustrator keeps crashing.
The intention is to replace the green 'bars' with the rounded version of the 'green bar'.
I proceed as follows
• via the group direction tool I select all green bars
• object > graph > column > choose column design > chosse image > vertically scaled > ok
• CRASH

Anyone have any idea how I can fix this?

Wanneer ik in een staafgrafiek een proportioneel te schalen afbeelding wil plaatsen crasht Illustrator steeds.

Het is de bedoeling om de groene 'staven' te vervangen door de afgeronde versie van de 'groene staaf'.

Ik ga als volgt te werk

• via de group direction tool selecteer ik alle groene staven

• object > graph > column > choose column design > chosse image > verticallly scaled > ok

• CRASH

Iemand enig idee hoe ik dit kan verhelpen?

[Monika Gause]

Please upload the file to Dropbox or the like and link it here.

[karin somers]

I do not see where I can download it 😞

[Met1]

UPLOAD, then give us the link...

[karin somers]

https://www.dropbox.com/s/pv5rmdx8gq6r7k8/basisgrafiek.ai?dl=0

https://www.dropbox.com/s/qnurvrmtbejb0rx/groene%20staaf.ai?dl=0

[karin somers]

https://www.dropbox.com/s/qnurvrmtbejb0rx/groene%20staaf.ai?dl=0

https://www.dropbox.com/s/pv5rmdx8gq6r7k8/basisgrafiek.ai?dl=0

[Anubhav M · Accepted solution]

Hello @karin somers,

Thanks for your patience and sorry for the delayed response. The team has confirmed that this issue has been fixed in the latest release of Illustrator (27.5). Would you mind trying to update Illustrator and share your observations with us.

Looking forward to hearing from you.

Thanks,

Anubhav

Note: Marking correct for visibility.

[Anubhav M]

Hello @karin somers,

We understand how frustrating it can be to experience crashes. Thanks for sharing the sample file and details about your workflow. Kindly allow me some time while I check this with the team.

Thanks,

Anubhav