In old versions of Illustrator, when you moved the ruler origin point elsewhere, the grid aligned with the new spot. In this new version, the grid is completely locked, so moving the ruler origin just throws it all into mismatched confusion. Is there a setting that I am missing that would tie the ruler origin placement to the grid lines? TIA
We are sorry to hear about the trouble you are facing. I tried but couldn't replicate the issue at my end. Would you mind trying resetting Illustrator preferences? If that doesn't help, would you mind confirming the OS & AI version and sharing a small recording of the issue?
Also, is this happening in a specific file or all?