UI Scaling Issues - Illustrator on Windows

[Garaiburu]

When I open illustrator on my Cintiq 24HD submenus in illustrator display in a tiny font. Or, perhaps more accurately, fonts in the submenus are of wildly varying sizes.

This has been happening forever (at least 4 years)  and I've seen questions about it repeatedly on these forums and elsewhere, but despite following all advice to adjust windows scaling settings or iIlustrator's own scaling settings, I have never been able to fix it.

Its frustrating. So, in the hope that soemone might have a magic fix, I'm asking the question again;

How come the menu's have different font sizes? And how do I fix it?

[Anubhav M · Accepted solution]

Hello @Garaiburu,

I am assuming you are using a Windows computer. If yes, try the following steps and check if they help:

- Revert all Illustrator UI scaling settings to the defaults (small).

- Change the resolution and scaling settings under Windows Display settings to the defaults.
- Relaunch Illustrator

If the problem persists, try the following steps:
- Launch Illustrator, set the UI Scaling to large, and then quit Illustrator.
- Create a desktop shortcut for Illustrator
- Right-click on the shortcut and go to Properties
- In the Properties panel, switch to the Compatibility tab and click on the option for Change high DPI settings
- In the High DPI Settings for Illustrator.exe check the box for Override High DPI Scaling behavior and switch between Scaling performed by between Application and System (Enhanced).


(Note: You will need to log out and Log back into your User account after applying the setting for the changes to take effect and then relaunch Illustrator each time)

Looking forward to hearing from you.

Anubhav

[Garaiburu]

Hi Anubhav,

You're a genius! Changing the High DPI setting did the trick (I changed them to System Enhanced from Application) Thanks so much. Its been annoying me forever.

Thanks again

John