UI scaling issues

[defaultpwfehmec8s2e]

Hi, 

I'm having issues with the ui scaling while using illustrator. The entire user interface is so small that it is unusable. I have tried changing the ui scaling and restarting illustrator but there is no change. I am using a monitor but the issue is the same on both displays. I have tried following other adode community post with similar issues but with no luck. Any ideas what I can try next?

[Monika Gause]

Have you set up scaling in your Windows settings?

[defaultpwfehmec8s2e]

Hi. Yes, my windows scaling is set the recommended settings and this scaling is only an issue when using illustrator.

[Bobby Henderson]

What is the scaling percentage Windows is recommending you use for your monitor? I have a 17" Alienware notebook with a 3840x2160 resolution display. I have the Scale & Layout setting at 225% and the system actually recommends a 250% setting. In Illustrator's Preferences, under User Interface, I have the UI Scaling set to Small. The Scale & Layout setting in Windows Settings has a bigger effect.

I downloaded a copy of your screen shot image. It was sized at 3071x1813, which seems like a very odd size. Is that the native resolution of your computer monitor (or notebook display)? At that size I think a Windows Scale and Layout setting of 200% or 175% would probably work.