Unable to activate Adobe Fonts in Illustrator

[Daisy257850414v9d]

Hi does anybody know why I can't activate some fonts in Illustrator even though that I have them all activated on Adobe Fonts website?

 

[Laura Coyle. · Accepted solution]

I'm not sure, could it be your internet connection? Also, do you have preferences set to activate fonts? Go to Preferences > File Handling > Fonts > Auto-activate Adobe Fonts. Usually, when I have an issue syncing, it clears up if I close the file, restart Illustrator and try again.

[Anubhav M · Accepted solution]

Hello Daisy257850414v9d,

Sorry to hear about this experience. I would request you try uninstalling (https://helpx.adobe.com/in/creative-cloud/help/uninstall-creative-cloud-desktop-app.html) and then reinstalling (https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html) the Creative Cloud Desktop application and then relaunch Illustrator to check if it helps.

Looking forward to your response.

Thanks,

Anubhav