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I want to colour my character, i tried expand appearance, and merge but doesnt work. i really need help.
Hi. Maybe these links can help you:
Did you create it in Illustrator? Is it vector or an image?
please show the screen with your character selected
Can you please select your charachter, and show us a screenshot of that and your appearance panel.
You may have set a fill color at the layer level that is overriding all. Try copying and pasting into a new document, and let us know what happens.