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Unable to edit on Illustraor

New Here ,
Oct 31, 2021 Oct 31, 2021

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Hi guys, please help! The whole artboard is white (usually its only white within the dimensions of your artboard) and there's this green looking grid that i cant seem to remove (as seen in the picture) I also cant seem to edit (like adding a text, using pen tool, etc)! 😞 

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LEGEND ,
Nov 01, 2021 Nov 01, 2021

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Safe areas can be turned off in the view menu. For everything else check your hardware acceleration preferences and upodate your system's graphics driver.

 

Mylenium

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Community Expert ,
Nov 01, 2021 Nov 01, 2021

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Try to create a new document based on a Art & Illustration or Print preset. Your current document is based on a Film & Video preset.

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New Here ,
Nov 02, 2021 Nov 02, 2021

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Oh yes, it worked! Thank you so much!

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