Unable to open a file

New Here ,
Jan 07, 2022 Jan 07, 2022

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Hi everyone,

 

I have a question about a file I started yesterday. I worked on my project and saved it like I normally do, only when I opended the file today I got a failure. It said: The file has an unknown layout and cannot be opened

I am afraid that I lost all my work, but am hoping that I can still fix this and get it back. I was wondering if any of you has the solution to my problem! 

 

Thanks, Maureen 

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How to , Performance

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Adobe Community Professional ,
Jan 07, 2022 Jan 07, 2022

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Which version, which system?

Where did you save the file?

Did the computer crash while saving?

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New Here ,
Jan 14, 2022 Jan 14, 2022

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Thankyou for your reply!

I have the newest version and Windows 10. I've saved the file on my desktop and it didn't crash at any time. I just saved it and when I opened it back again it gave this failure. 

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