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Hello,
Ai 2022 launches fine, but when I either try to create a new doc or open an exisiting one, it locks up 'Adobe Illustrator (not responding)' and I have to force quite
Mac OS 10.15.7
What I have tried:
• Restarting CPU
• Uninstalling Ai and reinstalling it
• Feeing up some memory(I have 168GB free)
• Trashing the plist file in preferences
• I saw on some similar posts this had worked: edit/preferences/general and check the box of (legacy"create new" format) in Ai.
• Run Utility First Aid
None have worked. Photoshop opens fine.
Can anyone help please?
Thanks
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OOBE RESET MAC
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Thanks you for the answer. Sadly this hasnt resolved the issue.
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Is a printer connected and set up as the default printer?
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Thanks Monika....
I have just got this sorted now, it was a deep down problem... took 3hours for a good Adobe tech online support to resolve. Ultimaty a bad font issue, but it caused big ramifications. Wasn't as easy as just getting rid of the font.
For anyone interested, I couldn't tell you what the tech support did... they tried lots and the solution was complicated.