Unable to Save to computer from Illustrator 26.1 on macOS Monterey 12.3

New Here ,
Mar 29, 2022 Mar 29, 2022

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I cannot save any type of file to my computer only to the cloud. I have searched the other thread and none of those solutions helped me. 

 

Please advise.

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Import and export , Performance

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Advisor ,
Mar 29, 2022 Mar 29, 2022

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Try truning off auto save and/or background save.

And/or, try creating a new user profile on your mac.

 

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Adobe Community Professional ,
Mar 29, 2022 Mar 29, 2022

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The long thread?

 

Please tell us what exactly you tried.

Did you also try and reset the OOBE folder?

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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Hi @Allison23682228dm7x,

 

We are sorry for the trouble. There have been two saving issues in Illustrator recently. If the save button is greyed out/ unclickable, I would suggest you update macOS to v12.3.1

 

If you are getting the following error while saving in Illustrator (screenshot attached), then update Illustrator to v26.2.1, released yesterday.

Anshul_Saini_0-1649187201231.png

 

Let us know how it goes.

 

Regards,

Anshul Saini

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