Copy link to clipboard
Copied
Hello,
It seems that i can't change the object in illustrator, with That i mean i can't make it smaller not bigger. Beforehand i've never had a Problem with that. I Hope that you can help me with that.
Best regards,
yasmina
{Renamed by MOD}
Hi there,
Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and let us know how it goes.
Feel free to let us know if you still need assistance. We'd be happy to help.
Regards,
Srishti
Copy link to clipboard
Copied
Does it help when you turn on View > Show Bounding box?
Copy link to clipboard
Copied
Hello Monika,
I've just tried it out, but it didn't solve my problem. Thank you for your suggestion.
Best Regards,
Yasmina
Copy link to clipboard
Copied
Please show something.
screenshot with selected item, visible Tool Panel, Layers Panel and Control Bar
Copy link to clipboard
Copied
Hi there,
Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and let us know how it goes.
Feel free to let us know if you still need assistance. We'd be happy to help.
Regards,
Srishti
Copy link to clipboard
Copied
So, is this issue ever going to be soived? I'm still unable to scale certain objects in Illustrator for whatever reason. I still continue to receive "unknown error" messages, and then, the images turn into white boxes. I searched the link, and none of these details pertain to me. I'm using an M1 Mac with 16 gigs of ram, preformance should not be an issue with me. I even reinstalled Illustrator, and I'm still having this problem.
Copy link to clipboard
Copied
We are sorry to hear about the trouble you are facing. Would it be possible for you to share a few more details like:
We are here to help. We just need more info.
Thanks & Regards,
Anshul Saini