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Unable to update Illustrator 26.0

New Here ,
Nov 08, 2021 Nov 08, 2021

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I have been unable to update Illustrator 26.0.  It keeps saying update failed.  I have hit Retry several times, but nothing works.  I have a brand new Mac Pro. Any ideas?

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Bug, Performance

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Adobe Employee ,
Nov 08, 2021 Nov 08, 2021

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Hi there,

 

Sorry about the trouble. You may try the steps suggested in this help article (https://helpx.adobe.com/in/creative-cloud/kb/download-update-errors.html) and let us know if it helps. Also, could you please share the screenshot of the error?

 

Regards,

Anshul Saini

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