Uninstalled plugin still showing in Window/Extensions menu

[mista-dobalina-47]

Trying to re-install plugin, but uninstalled version is still showing in Window/Extensions menu. Mac OS. I have deleted everything that I found in Library/Preferences and Application Support... Any ideas? Thanks!

[Anubhav M]

Hello @39658889,

Kindly try the following steps to manually remove your plugins and check if it helps:

• Close all Adobe applications
• For macOS - Delete plugin files from /Applications > [AiVersion] > Plug-ins
  For Windows - Delete plugin files from C:\Program Files > Adobe > [AiVersion] > Plug-ins
• Relaunch Illustrator

Looking forward to your response,

Anubhav