unknown dfx problem. 2067

New Here ,
Jul 22, 2022 Jul 22, 2022

Copy link to clipboard

Copied

I know that this issue has already been posted but i've opened a fresh one because i think no one is taking care of this actually. there is a date when the fix is coming out?

TOPICS
Bug , Import and export

Views

47

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 22, 2022 Jul 22, 2022

Copy link to clipboard

Copied

Hi @Dani Olmos,

 

We are sorry for the trouble. Would you mind sharing a few details like:

  • The exact version of OS & Illustrator
  • Screenshot of the error
  • From which version of AutoCAD this DXF file was exported? If not, AutoCad, which other app did you use to export the DXF file, and the exact version of that app?
  • Would it be possible for you to share the DXF with us?

 

We are here to help. We just need more information.

 

Thanks & Regards,

Anshul Saini

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 01, 2022 Aug 01, 2022

Copy link to clipboard

Copied

LATEST

Hi, thanks for answering,

Sure, here the info:

version of Illustrator is 26.3.1 (64-bit) windows 10

the software wich the dxf file comes from is Shoemaster. Dxf file is R14 type wich worked just fine untill the update.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines