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Unknown error is detected - Unable to save file

Community Beginner ,
Oct 20, 2024 Oct 20, 2024

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Hi commuity, 

When i try to save my illustrator design, i get message telling 

An unknown error is detected....

ShruthiBharadwaj_0-1729488114456.png

 

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Bug , Import and export

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correct answers 2 Correct answers

Community Expert , Oct 21, 2024 Oct 21, 2024

Does it work when you turn off "Save in background" in the Illustrator-Preferences?

Where do you save? If on a server, try the internal harddisk

Does it work when you "Save a copy"?

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Community Beginner , Oct 23, 2024 Oct 23, 2024

Hi Monika, I turned off 'Save in Background,' and it works without any errors now. 
Thank you

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Community Expert ,
Oct 21, 2024 Oct 21, 2024

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Does it work when you turn off "Save in background" in the Illustrator-Preferences?

Where do you save? If on a server, try the internal harddisk

Does it work when you "Save a copy"?

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Community Beginner ,
Oct 23, 2024 Oct 23, 2024

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Hi Monika, I turned off 'Save in Background,' and it works without any errors now. 
Thank you

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Community Expert ,
Oct 23, 2024 Oct 23, 2024

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I'm glad you got it to work.

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