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Lately, I'm having experience file errors "Unknown format and cannot be opened", and the AI file become 0kb. Can somebody help me, it make me frustrated!
There's nothing that can be done on a 0 KB file.
Do you have a backup?
Sorry about the trouble. I agree with @Monika Gause. However, I would request you to please share a few more details like:
We are here to help. We just need more information.
Thanks & Regards,