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Vector problem - When objects are moved I get missing paths in the layer below ie white background

New Here ,
Sep 16, 2024 Sep 16, 2024

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I've downloaded vector images from adobe stock, however, I cannot rearrange the design elements. When an object is moved it leaves a white gap on the background below. 

Is there something I am doing wrong?

eg. In the adobe stock image number: 24511195, I'd like to remove the fairy and insert another vector element, however when the fairy is removed there is a white gap in the background.

Also: In the vector image number: 141586926. I want to use the concentric background in another design, however when I remove the clouds the background layer has big gaps. Is there any fix for this?

Any help would be greatly appreciated, thanks!

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Community Expert , Sep 17, 2024 Sep 17, 2024

No, that's just how those images have been constructed. There's nothing wrong with them.

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Community Expert ,
Sep 16, 2024 Sep 16, 2024

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what app?

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New Here ,
Sep 16, 2024 Sep 16, 2024

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I am using illustrator version 2024, but I can use the latest one also if necessary.

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Community Expert ,
Sep 16, 2024 Sep 16, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">

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New Here ,
Sep 16, 2024 Sep 16, 2024

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Ok, sure thing, thank you : )

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Community Expert ,
Sep 16, 2024 Sep 16, 2024

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you're welcome.

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Community Expert ,
Sep 17, 2024 Sep 17, 2024

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No, that's just how those images have been constructed. There's nothing wrong with them.

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New Here ,
Sep 17, 2024 Sep 17, 2024

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Hi Doug, thank you for your clarification.

The reason I bought those images is sp I can use all the elements present, including the backgrounds. It seems the way they are supplied are extremely limited as it is a fixed design and not one that can change. How can I request a refund as I'd have to spend considerable time to correct this.

Thank you : )

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Community Expert ,
Sep 17, 2024 Sep 17, 2024

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I don't know if that's a viable argument for a refund. It sounds like stating you bought a stock photo of a couple on a beach, but attempted to remove them and discovered there's no beach behind them. Why would there be?

 

Adobe may offer you one anyway. You can contact customer care and state your case:

https://helpx.adobe.com/contact.html?rghtup=autoOpen

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New Here ,
Sep 17, 2024 Sep 17, 2024

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Hi Doug, these are vector images I bought so I can do my own designs on illustrator. This is the first time that I found elements missing. It is not a photo, lol.

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Community Expert ,
Sep 17, 2024 Sep 17, 2024

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That artwork with the sunrays is pretty simple to make yourself. WIth that stained glass window I would not expect to be able to move things around. 

I couldn't find the other number.

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New Here ,
Sep 17, 2024 Sep 17, 2024

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Hi Monica the other vector image is 224511195.

The background is missing for some reason when the fairy is removed. Is redesigning the missing background the only option?

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Community Expert ,
Sep 17, 2024 Sep 17, 2024

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That is stained glass as well. With that kind of design it simply makes no sense being able to rearrange them. 

 

Yes, redesigning the missing parts is your only option. But also: making that kind of sunrays from scratch is easy.

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New Here ,
Sep 17, 2024 Sep 17, 2024

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Yes, I know thats an intricate part of a stained glass design. Thank you for letting me know so I can start the design process, lol : )

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Community Expert ,
Sep 17, 2024 Sep 17, 2024

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Hi Doug, these are vector images I bought so I can do my own designs on illustrator. This is the first time that I found elements missing. It is not a photo, lol.


By @Stavroula39065355kquy

 

I can see what they are. I don't understand why you'd expect the creator to have drawn other elements behind the ones you expect to remove, especially when illustrating a stained glass window design.

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New Here ,
Sep 17, 2024 Sep 17, 2024

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There are licencing issues for pod. The designs have to be altered. The creator didn't allow for this and I wonder why?? After all users do pay for these vector images.

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Community Expert ,
Sep 17, 2024 Sep 17, 2024

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There are licencing issues for pod. The designs have to be altered. The creator didn't allow for this and I wonder why?? After all users do pay for these vector images.


By @Stavroula39065355kquy

 

With these particular images it's because plates of stained glass are shaped to fit their design. With other images it might be because there's no point in trying to account for every possible use case.

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New Here ,
Sep 17, 2024 Sep 17, 2024

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The good thing about vector images is that they are like lego's. They offer the flexibility of disassembling and reassembling it to the graphic designer's liking. Thank you Doug for your input : ))

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