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Very slow reaction time to select and move object and text

New Here ,
Jun 07, 2024 Jun 07, 2024

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Since I have my new Mac mini with M2 processor, Illustrator is very slow to select text (Up to 5 seconds and more) or if I select an object and move it, it never moves instantly, but reacts also after a very long time.
Anyone knows how to solve this problem?

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Adobe Employee ,
Jun 07, 2024 Jun 07, 2024

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Hello @frederiks58657858,

We understand that encountering technical issues can be frustrating. Would you mind trying the suggestions shared in this help article (https://adobe.ly/3yL6wEQ) and letting us know if it helps?


Looking forward to hearing from you.

 

Thanks,

Anubhav

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New Here ,
Jun 17, 2024 Jun 17, 2024

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Thank you for your reply. It is better indeed. But it is not yet perfect.

 

Regards,

Frederik

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Adobe Employee ,
Jun 25, 2024 Jun 25, 2024

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Hello @frederiks58657858,

Thanks for confirming. Would you mind checking for any pending macOS/ Illustrator updates and installing them to see if it helps? If the problem persists, kindly share more details, like the OS/Illustrator version, a public link to a sample file after uploading it to Dropbox/Google Drive/etc., and a screen recording of the problem (https://adobe.ly/3XG7tbY), so we can investigate this further.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Expert ,
Jun 25, 2024 Jun 25, 2024

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Is it Sonoma?

Do you also have Magnet, Rectangle or Moom installed? 

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Adobe Employee ,
Jun 28, 2024 Jun 28, 2024

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Hello @frederiks58657858,

We're still waiting for your response on this issue. Please update the discussion to let us know if it has been resolved or if you still need assistance.

Thanks,
Anubhav

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