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Video MIA from tutorials???

New Here ,
Jan 17, 2023 Jan 17, 2023

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Hello,

I am a new Graphic Design teacher for a high school and a video we had been using in class just went offline and was replaced today. https://creativecloud.adobe.com/cc/learn/illustrator/in-app/explore-shapes?locale=en 

 

The old link had 4 videos and we were using the first 3.

1. Creating Shapes with Robots

2. Line Segment Tool with a house

3. Combining Shapes with a Robot/Moon/Eye

4. Tracing Shapes

 

The URL was https://helpx.adobe.com/illustrator/how-to/shapes-basics.html?mv=affiliate&mv2red

 

They were great videos! It was a curve ball to have them disapear in the middle of class. Is this something Adobe does frequently, remove tutorials. Want to avoid this conflict in the future. 

 

If anyone knows how to access the videos please let me know. 

 

Thank you!

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correct answers 1 Correct answer

Community Beginner , Jan 18, 2023 Jan 18, 2023

I think I got to the bottom of the link issue... for now. Hopefully this will help someone else.

These URL's will open the old index of tutorials - NOTE the "in" in the path:

https://helpx.adobe.com/in/photoshop/tutorials.html
https://helpx.adobe.com/in/illustrator/tutorials.html

https://helpx.adobe.com/in/indesign/tutorials.html

 

These old URL's redirect to the new tutorial landing page. NOTE the missing "in" in the path

https://helpx.adobe.com/photoshop/tutorials.html redirects to https://creativecloud.adobe.com/cc/learn/app/photoshop

...

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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<moved from enterprise&teams>

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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I can see them at the URL you posted.

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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I can see the mentioned videos in the helpx URL.

The In App Content has a different video.

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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for me (and the op) the first link (helpx) redirects to the 2nd link (in-app).

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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That is weird.

 

I have just tried a different browser and there as well I can see 2 different paes. No redirect. Browsers: Firefox and Safari

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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that is interesting.

 

for me, safari on mac - works

chrome on pc - fails

firefox on pc - fails

edge on pc -works

 

so to @Corey27985006perl

 

try a different browser.

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Community Beginner ,
Jan 17, 2023 Jan 17, 2023

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Yes!!!! I ran into the same issue today using the videos for a university IL intro course. I found that the old video links were opening up different tutorials in different browsers?! Safari was opening the "hands on tutorial", Chrome was opening the traditional "tutorial video". And yet different again in Chrome from an ipad???

 

My fix was to direct students to both videos types in the help menu within IL. I'm hoping I can figure out how to directly link to the traditional videos as I post links to a course website. It's all created a hot mess in two weeks into a course. Any tips or work around would be greatly appreciated. I'm afraid to see how this impact the rest of the tutorials for Photoshop and INDD.

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Community Beginner ,
Jan 18, 2023 Jan 18, 2023

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Does anyone know if this tutorial landing page is being phased out: https://helpx.adobe.com/in/illustrator/tutorials.html
And replaced by this tutorial landing page: https://creativecloud.adobe.com/learn/app/illustrator? The first has the traditional video tutorials, the second pushes you into the in-app-hands-on tutorials.

This playlist still seems to point to the older video tutorials: https://helpx.adobe.com/in/illustrator/how-to/shapes-basics.html?playlistPath=/services/playlist.hel...


While this playlist has the old thumbnails but opens the in-app tutorials: 
https://helpx.adobe.com/illustrator/how-to/edit-artwork-basics.html?playlist=/ccx/v1/collection/prod...

URL's are obviously different... 

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Community Expert ,
Jan 18, 2023 Jan 18, 2023

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my guess is this is some temporary glitch in adobe's website and not a harbinger of things to come.

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Community Beginner ,
Jan 18, 2023 Jan 18, 2023

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I think I got to the bottom of the link issue... for now. Hopefully this will help someone else.

These URL's will open the old index of tutorials - NOTE the "in" in the path:

https://helpx.adobe.com/in/photoshop/tutorials.html
https://helpx.adobe.com/in/illustrator/tutorials.html

https://helpx.adobe.com/in/indesign/tutorials.html

 

These old URL's redirect to the new tutorial landing page. NOTE the missing "in" in the path

https://helpx.adobe.com/photoshop/tutorials.html redirects to https://creativecloud.adobe.com/cc/learn/app/photoshop

swap out app name for Illustrator/InDesign etc...



https://helpx.adobe.com/photoshop/tutorials.html



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Community Expert ,
Jan 21, 2023 Jan 21, 2023

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I think that @Monika Gause sees them in the localized version? for instance, Belgium has an english locale that also shows them at the time of writing: https://helpx.adobe.com/be_en/illustrator/how-to/shapes-basics.html?mv=affiliate&mv2red 

The "in" pages are the English version for India.

But, if the contents disappears at the main address (without the country codes), it might then disappear in the locales after a given time.

An alternative is to use the wayback machine: https://web.archive.org/web/20220817120347/https://helpx.adobe.com/illustrator/how-to/shapes-basics....

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Adobe Employee ,
Feb 01, 2023 Feb 01, 2023

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Hi all,

 

Sorry for the delayed response. You can find all these videos here.

 

Regards,

Srishti

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