View using GPU causes colors to be incorrect in Illustrator 29.0.1 on macOS

[kylenap00]

Since the Illustrator 2025 upate a few weeks ago, colors are displayed incorrectly unless I switch to "View on CPU". I have a M1 Ultra Mac Studio running macOS 15.1. The 29.0.1 update that came out on Monday didn't fix the issue. Below you can see the difference in colors between the GPU and CPU. The first image is the GPU and the second is viewing on CPU. This was not an issue in Illustrator 2024.

[Vivek12]

Hi, Sorry for the trouble. Please share a screen recording depicting the issue, so that we can assist you better.

^VS

[kylenap00]

Here is a screen capture of the issue I recorded: https://f.io/Tj58dDcG

[Anubhav M]

Hello @kylenap00,

Thanks for sharing the details. Would you also mind sharing the macOS system report (https://adobe.ly/3C69Ls5) and screenshots of the monitor settings used, so I can check this with the team?

Looking forward to hearing from you.

Anubhav

[kylenap00]

Attached is the monitor settings and here is a link to the system report: https://f.io/2bnOxCOW

[Anubhav M]

Hello @kylenap00,

Thanks for sharing the details. Kindly allow me some time to check this with the team.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav

[kylenap00]

Thanks! Would there be a way to be notified of the progress of investigating this issue?

[kylenap00]

Is there any update on this?

[Anubhav M]

Hello @kylenap00,

Sorry for the delayed response. Would you mind confirming if Illustrator behaves this way with all files? Also, try recalibrating your monitor(s) for sRGB, restart your computer, and share your observations.

Looking forward to hearing from you.

Anubhav

[kylenap00]

Yes, this happens with any file that is opened in Illustrator 25. This issue was not present in Illustrator 24. Changing my monitor to sRGB and restarting my computer doesn't fix the issue. I spoke with someone else who's on an Apple Silicon Mac and they have the same issue with this new verison of Illustrator. 

[Anubhav M]

Hello @kylenap00,

Thanks for confirming. Kindly allow me some time to check this with the team. Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav

[kylenap00]

Updated to 29.1 today and the issue still remains. 

[Anshul_Saini]

Hi @kylenap00,

Thank you for providing all the details and updates. We’ve logged this issue as a bug with our product team for further investigation. If we need additional information from you during the process, we’ll be sure to reach out.

We appreciate your patience and understanding as we work on this. Let us know if you have any other questions or concerns in the meantime.

Best regards,

Anshul Saini