View using GPU issue - greyed out on iMac Pro > Radeon Pro Vega 56 8 GB > unworkable

Community Beginner ,
Jul 12, 2022 Jul 12, 2022

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Hi,

I noticed a really big performance issue on the latest version op AI 26.3.1
I tried to reset my preferences. No luck.

Anyone who knows a solution for this?

I run the latest MAC OSX Monterey 12.4
iMac Pro 2017
32GB

Radeon Pro Vega 56 8GB

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Bug , Performance

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correct answers 1 Correct answer

Adobe Employee , Jul 12, 2022 Jul 12, 2022

Hello @Harold Vergucht,

 

Sorry to hear about this experience. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

Looking f

...

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Adobe Employee ,
Jul 12, 2022 Jul 12, 2022

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Hello @Harold Vergucht,

 

Sorry to hear about this experience. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

 

Thanks,
Anubhav

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Community Beginner ,
Jul 12, 2022 Jul 12, 2022

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Thankx this worked for me! 

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