Hi everyone, wondering if anyone has had this problem.
When I using my Wacom tablet and click on the scrollbar (the actual slider, not the area above or below), the cursor gets locked onto it and I can't exit. When this happens the pen only slides the page up and down and can't select anything, it's like it needs an 'unclick' input to free it from this.
Nothing seems to work, spacebar, ctrl, mashing the keyboard etc doesn't do anything. I have to use my mouse and close the program and start it again, so now I will be happily working away and then absent mindedly click on the scrollbar and BOOM - I'm in an annoying situation where I need to close and re-open the program.
If you're using a computer running Windows do you have Windows Ink enabled in the Wacom tablet driver? I have a Wacom Intuos tablet hooked up to my home computer. I have to leave Windows Ink disabled in the tablet driver. If I do enable Windows Ink Workspace (in order to use pressure sensitive functions in the pen) all sorts of other things happen that make me angry very quickly. Anything that involves a press and hold action with the pen tip, such as using animated zoom or dragging a slider setting, gets disabled. The on-screen handwriting pop-up window is also very difficult to fully disable. I've gone thru OS settings and even tried registry hacks to disable features in Windows Ink without it affecting the Wacom pen functions. Nothing works. Windows Ink is just very poorly designed software. And it's just exasperating that Wacom can't seem to develop a tablet driver that 100% bypasses Windows Ink.
I have the same issue and have had it for years with various WACOM tablets, various drivers (updated all the way) and multiple versions of Illustrator CC. It's incredibly disappointing that this is being ignored by Adobe. The nightmare workflow and UI issues because of this, incl. work lost in this screen doom loop are frustrating.
I've had this on Windows 10, now again on Windows 11, latest versions of driver and regardless of the Wacom product (I have two, an older Bamboo pen + touch and a brand new Wacom One. Both are always on the latest drivers).
The problems with Wacom tablets and other Wacom devices have nothing to do with Adobe. The real problem is Microsoft and their very bad choices for how graphics tablets work with the Windows operating system. Windows Ink is at the center of it. People at Microsoft and Wacom could solve these exasperating problems if they would just have some conversations with each other (and maybe with some input from Adobe).
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