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Wacom Dial won’t Zoom

Community Beginner ,
Nov 25, 2021 Nov 25, 2021

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I have an Intuos Pro small and I cannot get the ring to zoom in Illustrator. It's set to zoom in the Wacom driver but still scrolls side to side. Any ideas?

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correct answers 1 Correct answer

Community Beginner , Nov 25, 2021 Nov 25, 2021
Solved: In the Illustrator prefs I had to uncheck 'scroll with mouse wheel' and another option like pinch to zoom or something. I also turned off animated zoom , not sure if this helped but I prefer dragging a box if I'm using the zoom tool. Some of these options must have caused a conflict. Wacom dial is now zooming.

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Community Beginner ,
Nov 25, 2021 Nov 25, 2021

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What I have done in the past is to use the 'keystroke' option in the Intuos control pannel and add the adobe shortcuts.

So it should be Command/Control and + or -  keys. You can use a two fingers on the touch pad to pan around the application. 

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Community Beginner ,
Nov 25, 2021 Nov 25, 2021

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Solved: In the Illustrator prefs I had to uncheck 'scroll with mouse wheel' and another option like pinch to zoom or something. I also turned off animated zoom , not sure if this helped but I prefer dragging a box if I'm using the zoom tool.


Some of these options must have caused a conflict. Wacom dial is now zooming.

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