wacom tablet

New Here ,
Dec 04, 2021 Dec 04, 2021

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buongiorno

ho installato una wacom intuos correttamente con driver etc.

la pressione della penna non funziona con illustrator mentre funziona correttamente con gli altri software (Photoshop).

in illustrator posso lavorare con la pressione della penna solo se uso i pennelli wacom 6D, mentre se uso tutti gli altri pennelli non è attiva l'opzione di regolazione pressione.

sarei grato se qualcuno mi potesse dare dei consigli o indicazioni per risolvere questo problema

grazieSchermata 2021-12-04 alle 14.44.26.pngSchermata 2021-12-04 alle 14.45.46.png

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Adobe Community Professional ,
Dec 04, 2021 Dec 04, 2021

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Some people could solve this by installing Illustrator 2020- it allows some settings you don't have with later versions. Then there is this page: https://helpx.adobe.com/illustrator/kb/wacom-tablet-issue-with-mac.html

 

There are countless threads on the Wacom issue in this forum. Some of them could be solved.

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New Here ,
Dec 13, 2021 Dec 13, 2021

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purtroppo il problema non è stato risolto

grazie

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Adobe Employee ,
Dec 06, 2021 Dec 06, 2021

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Hi there,

 

Sorry about the trouble. In addition to @Monika Gause, I would suggest you to try the following steps & let us know how it goes:

 

I hope it helps!

 

Regards,

Anshul Saini

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New Here ,
Dec 13, 2021 Dec 13, 2021

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purtroppo il problema non si è risolto

grazie

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Adobe Employee ,
Dec 27, 2021 Dec 27, 2021

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Thanks for trying that. I'd recommend you to connect with our technical support team (https://helpx.adobe.com/contact.html?rghtup=autoOpen). The team here would be able to perform remote troubleshooting and assist you accordingly.

 

Regards,

Anshul Saini

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