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What does we’re processing your order?

New Here ,
Jan 12, 2023 Jan 12, 2023

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I got an email,after i tried to pay for an Illustrator monthly plan,any time cancellation.

We’re experiencing issues processing your order. We’ll email an update within 24 hours. You won’t be charged until your order has been processed successfully.

Almost 24 hours completed, kindly provide the solution for this issue.

My e-mail id is [removed by moderator]

 

 

 

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Community Expert ,
Jan 12, 2023 Jan 12, 2023

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Forum users can't help you with account issues. Contact Adobe directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen

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Community Expert ,
Jan 12, 2023 Jan 12, 2023

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Please contact Customer Care: https://helpx.adobe.com/contact.html

Only they have access to your account.

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Adobe Employee ,
Jan 25, 2023 Jan 25, 2023

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Hello @Mohammed27907619zo3l,

 

Sorry to hear about the trouble you were having with purchasing Illustrator. I checked that you contacted our support team and resolved the problem.

 

Kindly let us know if you have more questions or need assistance. We'd be happy to help.

 

Thanks,

Anubhav

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