What is happening to my image alignments when I reopen a file?

[Michael Maulucci]

Hello,  for the past few weeks I have had an image alignment issue when reopening ai document

Every ai file I open, the images (embedded) have all moved up and to the left. I don't know what is happening and if there is a fix, but it is in every file I open(see screen shots). The thumbnails are correct before opening, but just the ai file is doing this. 

I have tried opening the files using the latest Ai, Ai Beta, on my work computer using my work adobe account, as well as my home studio computer using my personal adobe account.  

Both are mac version (2024 macbook pro 16") & (2023 Mac Studio).

Has this happened to anyone else? Any help would be amazing, as it is so annoying and time consuming to have to realign every image everytime I work on a file. 

[Monika Gause]

Which version of Illustrator is it?

Did you already reset the preferences (which will erase your settings)

[Michael Maulucci]

I currently am using 29.2.1 which is the latest update.  I have also tried the latest beta to see, but same results.  I have not tried to reset the preferences, I will try that and see. Im thinking it has to do with saving the files, so I will probably have to fix them all and resave them if it works. 

[MarkoHyper]

Did you menage to fix the problem by any chance? I have the same problem, cant seem to find a solution for this "bug".  Reseting preferences didnt fix the problem. Im using the latest 29.4. Illustrator.

[Anubhav M]

Hello @Marko34611711ywzn,

Our team is aware of this problem and is currently investigating it. Kindly upvote this UserVoice and add your comments (https://adobe.ly/3XTrpYh...) to track updates.

For now, try saving your image locally and then using File>Place, as Ton suggested. Then, share your observations.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav