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What is the rational behind the terrible usability of Illustrator?

New Here ,
Oct 19, 2023 Oct 19, 2023

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I wonder why Illustrator is so awkward to navigate? What is the problem with conventions like CMD+z for undo, or two fingers scrolling to navitate over the canvas? Why can i not click on objects and move them around? I always fallback to Inkscape, when I try to use Illustrator, because of this counter-intuitive system. Is there a theory behind all of this, is it historical? It seems so off to have one of the main products in the field with so low usability.

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Adobe
Community Expert ,
Oct 19, 2023 Oct 19, 2023

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So cmd+Z doesn't work for you?

I can't see any issues with it.

Two fingers for panning the artboard? 

I'm doing that all the time.

Clicking on objects and moving them around?

That's what vector art is all about.

 

When was the last time you rebooted the sytem? Might be about time to do so. Or reset the preferences. You might want to contact Customer Care. They can login to your system to figure it out. https://helpx.adobe.com/contact.html 

 

Or maybe you just wanted to promote Inkscape. You're welcome!

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New Here ,
Oct 20, 2023 Oct 20, 2023

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It never ever worked. Neither on Windows nor on MacOS.

 

Two fingers zoom is working for you?

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Community Expert ,
Oct 20, 2023 Oct 20, 2023

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Yes, 2 fingers zoom works for me and all the other things you mentioned work fine too.

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Community Expert ,
Oct 20, 2023 Oct 20, 2023

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@Sören330322787dkw  schrieb:

 

Two fingers zoom is working for you?


 

It's working most of the time. The other times when it's not working that is fully to blame on MacOS, (and then it's not working in any app). MacOS has a known issue with 2 finger zoom.  https://9to5mac.com/2023/01/15/mac-trackpad-pinch-to-zoom/ 

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New Here ,
Oct 20, 2023 Oct 20, 2023

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That is so weird. I have had various versions of Illustrator on W10, W11, and MacOS and on none of the systems that was working. Maybe some special configuration is needed for that?

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Community Expert ,
Oct 20, 2023 Oct 20, 2023

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@Sören330322787dkw  schrieb:

Maybe some special configuration is needed for that?


 

Nope. I've never had special configuration on any of my devices (wouldn't even know how to do that on Windows. My Surface is so old that I was actually surprised I could even install version 2024). Maybe you have something special set up that makes it not work.

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