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When drawing with brush tool, program "freezes" and stops drawing, and i have to repeat the line.

New Here ,
May 10, 2024 May 10, 2024

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I just got a brand new huion kamvas pro 19 and a new computer with 32gb ram, it is impossible to work when this keeps happening, doesnt happen with mouse, only on pen. all drivers on PC and versions on adobe and huion are on par

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Bug , Draw and design , Performance

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Adobe
Adobe Employee ,
May 14, 2024 May 14, 2024

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Hello @Karim36698041dpuf,

We understand that encountering technical issues can be frustrating. Would you mind disabling Windows Ink under the Wacom tablet settings and then relaunching Illustrator to check if it helps?

Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.


Looking forward to hearing from you.

 

Thanks,

Anubhav

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