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When I'm trying to move text objects, it's just disappears

New Here ,
Apr 27, 2024 Apr 27, 2024

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Hello community,

I'm using Illustrator as usual, but I'm facing this bug a lot the last days,

When I'm trying to move text objects (not in text box), it's just disappears,

I can grab it, but it's not seen on the artboard,

I tried to change the view mode to the CPU, but nothing changed.

Here's a video showing what happening exactly:

 

Thank you. ♥

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New Here ,
Apr 27, 2024 Apr 27, 2024

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one more thing (post can't be edited)

shapes and groups are disapearing now too.

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Community Expert ,
Apr 28, 2024 Apr 28, 2024

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You could turn off Realtime drawing in the Preferences > Performance

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New Here ,
Apr 28, 2024 Apr 28, 2024

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I did it but still the same.

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Adobe Employee ,
Apr 29, 2024 Apr 29, 2024

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Hello @Mosa Turman,

We understand that encountering technical issues can be frustrating. Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/3QjPBiQ) and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.


Looking forward to hearing from you.

 

Thanks,

Anubhav

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