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when I open a file it says the file cannot be found

New Here ,
Mar 25, 2023 Mar 25, 2023

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I use Adobe Illustrator 27.3.1 © 2023 on a Mac OSX Ventura 13.1. I duplicate a file (56 in all). I do some reduction work (reducing the image by 70%). I save the file, and the next day I try to open it, and it says that the file cannot be found. What can I do? Very few of the images are found.

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Draw and design

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correct answers 1 Correct answer

Community Expert , Mar 26, 2023 Mar 26, 2023

Where exactly do you save the files? On the cloud , or on your computer.
Can you see those files when you try to open the recent files?

Imaginerie_0-1679832056250.png

 

or when you click on the house icon, top left

Imaginerie_1-1679832083217.png

 

You can test and see if you see them when you click on "your files"
(after clicking the "house" icon)

Imaginerie_2-1679832127860.png


if you see them here, they are saved on the cloud.

Just in case, can you screenshot the window when you save? (assuming you save as an .ai, on your computer)
Just talk us through exactly what you are doing step b

...

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Adobe
Community Expert ,
Mar 26, 2023 Mar 26, 2023

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Where exactly do you save the files? On the cloud , or on your computer.
Can you see those files when you try to open the recent files?

Imaginerie_0-1679832056250.png

 

or when you click on the house icon, top left

Imaginerie_1-1679832083217.png

 

You can test and see if you see them when you click on "your files"
(after clicking the "house" icon)

Imaginerie_2-1679832127860.png


if you see them here, they are saved on the cloud.

Just in case, can you screenshot the window when you save? (assuming you save as an .ai, on your computer)
Just talk us through exactly what you are doing step by step so we can identify what may be wrong.

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines