When pasting symbols, some part disappear

[ra-man]

Hello.

I have a problem, I some symbols I need to paste into another document.

but when I do it, some parts of the symbol dissaper. It's not that they become transparent. They're not there.

If I brake the symbol on the original file. I can paste everything fine.

but I have to keep them as symbols, and I don't want to brake, and re-make the symbols every time.

does anyone have an explanation/solution for this problem

thanks. 

[Monika Gause]

Can you please show that?

[ra-man]

Sure.

the outer layer is not on the top file.

[Monika Gause]

Has the outer layer perhaps been created with an appearance that is applied to a layer in the file where you copied it from?

[ra-man]

IDK.

but the back is on the symbol layers.

and the appearance menu only shows the stoke and fill...

no fx

[Monika Gause]

Please select the symbol instance and then show the Appearance panel.

[Ares Hovhannesyan]

What if you save your symbol as Symbol lIbrary from Symbol Panel Menu and than reopen it in new document -again from Symbol panel Menu? May be that can help?