Why am I getting "Adobe Illustrator 2025 is recording your screen" at all times, even when closed?

[Sam25718151jwi2]

This appeared in my mac's menu bar, somewhat randomly, while I had illustrator open. This was not while using the eyedropper tool, which I've seen mentioned elsewhere as the reason this might appear. It was actually just while I had a project open in a window, but was working on something else in an unrelated app.

I quit Illustrator, which got rid of it in the menu bar, but it again reappeared randomly the next time I had Illustrator open. This time, when I closed the app, the "Adobe Illustrator 2025 is recording your screen" doesn't go away.

I checked my settings/permissions, and I haven't granted Illustrator permission to record my screen in the first place, so this feels quite shady. Can anyone help explain what's going on here/why? 

[Abhishek Rao]

Hi @Sam25718151jwi2,

Thanks for sharing the details and the screenshots. Could you let us know which version of macOS you’re currently using?

This message often appears when Adobe Illustrator needs temporary screen access for tools like the Eyedropper or Color Picker, which detect colors outside the Illustrator canvas. However, if it's appearing persistently, you can try the following steps:

1. Check System Permissions:

 - Go to System Settings > Privacy & Security > Screen & System Audio Recording.

 - Disable screen recording permission for Illustrator. Restart Illustrator and check if the issue persists.

2. Reset Illustrator Preferences:

 - Close Illustrator.

 - Hold Option + Command + Shift while reopening the app. This will reset the preferences to default. Reference: How to set preferences in Illustrator

3. If Illustrator still appears as recording after being closed, rebooting can stop any stuck background processes.

Let me know how it goes, or if the issue persists, I’ll assist you further!

Thanks, 

Abhishek Rao 

[Sam25718151jwi2]

Hey Abhishek, thanks for the speedy response!

I'm on Sequoia version 15.0 (24A335);

I'll follow these steps and report back if the issue still persists. It took a day or so last time for the message to reappear, so I'll repond once I've had a reasonable window to properly test.

Is there any reason why this message would be prompted in the first place, given that at no point was Illustrator granted permission in my Mac's settings to record my screen? That's the main point of concern for me

[Anubhav M]

Hello @Sam25718151jwi2,

Thank you for your confirmation. Apple has rolled out the feature for Managing access to screen recording on Mac
beginning with macOS Catalina (10.15) and it cannot be activated for an application without user consent. Learn more here: (https://adobe.ly/3Bwgvjf).

I want to reiterate that this is only necessary in Illustrator if you wish to utilize the eyedropper tool to pick colors from outside the Illustrator application window. If you do not require it, you can disable it.

Please don’t hesitate to reach out if you have further inquiries or need support. We'd be glad to assist.

Anubhav

[defaultwfh33hxujeyg]

Anubhav,
You are incorrect. This is happening in illustrator despite permission being denied /disabled. Additinoally, it happens if the eyedropper isnt used at all. It will occur if I simply run illustrator. Why is this happening despite being denied in the system settings?

[Anubhav M]

Hello @defaultwfh33hxujeyg,

Apologies for the delayed response. At the moment, Illustrator is not fully optimized for macOS Sequoia. However, it functions smoothly on:

• macOS v14 (Sonoma)
• macOS v13 (Ventura)
• macOS v12 (Monterey)

Improvements are expected in future updates. If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help.

Anubhav

[defaultwfh33hxujeyg]

I have the same issue and posted on the illustrator user voice forum. 
I have not granted permissions.

It happens sporadically. Not related to the eyedropper.

Only happens when illsutrator is open.
MacOS 15