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Why can't I export at the original size?

Community Beginner ,
Jul 20, 2021 Jul 20, 2021

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iMac (Retina 5K, 27-inch, Late 2015)

4 GHz Intel Core i7

16 GB 1867 MHz DDR3

 

When trying to export a png using save for web at 7200x10800px, Illustrator automatically gives me a "new size" option that is significantly smaller than what I want to export. The largest I can export is 5461x8192, which is 75.8519% of the original size. I can go smaller with no problems, but when trying to go bigger it just tops out at 75.8519% for some reason.  When I try exporting for screens, I just get an error message saying it can't export because of an unknown error. 

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Import and export

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correct answers 1 Correct answer

Adobe Community Professional , Jul 20, 2021 Jul 20, 2021
Save for Web has a maximum dimension of 8192 px. You can use Export As, check Use Artboards and 72 PPI and should get the result you want.

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Adobe Community Professional ,
Jul 20, 2021 Jul 20, 2021

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Save for Web has a maximum dimension of 8192 px.

You can use Export As, check Use Artboards and 72 PPI and should get the result you want.

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Community Beginner ,
Jul 20, 2021 Jul 20, 2021

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I'm using save for webScreen Shot 2021-07-20 at 11.52.06 AM.png

 

Screen Shot 2021-07-20 at 11.49.12 AM.png

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Community Beginner ,
Jul 20, 2021 Jul 20, 2021

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That did the trick, thanks! Now I know. Any insight as to why Save for Web has a max of 8192? That's a little odd in my opinion. 

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Adobe Community Professional ,
Jul 20, 2021 Jul 20, 2021

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I guess when it was designed, screens of that size were not envisaged.

Since it is now a 'legacy' tool, this will likely never change.

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