• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Why can't I export at the original size?

Community Beginner ,
Jul 20, 2021 Jul 20, 2021

Copy link to clipboard

Copied

iMac (Retina 5K, 27-inch, Late 2015)

4 GHz Intel Core i7

16 GB 1867 MHz DDR3

 

When trying to export a png using save for web at 7200x10800px, Illustrator automatically gives me a "new size" option that is significantly smaller than what I want to export. The largest I can export is 5461x8192, which is 75.8519% of the original size. I can go smaller with no problems, but when trying to go bigger it just tops out at 75.8519% for some reason.  When I try exporting for screens, I just get an error message saying it can't export because of an unknown error. 

TOPICS
Import and export

Views

398

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jul 20, 2021 Jul 20, 2021

Save for Web has a maximum dimension of 8192 px.

You can use Export As, check Use Artboards and 72 PPI and should get the result you want.

Votes

Translate

Translate
Adobe
Community Expert ,
Jul 20, 2021 Jul 20, 2021

Copy link to clipboard

Copied

Save for Web has a maximum dimension of 8192 px.

You can use Export As, check Use Artboards and 72 PPI and should get the result you want.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 20, 2021 Jul 20, 2021

Copy link to clipboard

Copied

I'm using save for webScreen Shot 2021-07-20 at 11.52.06 AM.png

 

Screen Shot 2021-07-20 at 11.49.12 AM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 20, 2021 Jul 20, 2021

Copy link to clipboard

Copied

That did the trick, thanks! Now I know. Any insight as to why Save for Web has a max of 8192? That's a little odd in my opinion. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 20, 2021 Jul 20, 2021

Copy link to clipboard

Copied

LATEST

I guess when it was designed, screens of that size were not envisaged.

Since it is now a 'legacy' tool, this will likely never change.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines