What does the functionality of a web uploader have to do with AI? I'm not clear what you are even asking. You need to explain better.
Because when I check on it through the file you can't tell due to the transparency
Could you please explain what we are seeing in the image you uploaded?
Because when I check on it through the file you can't tell but I can just send the image to this reply I guess
You see how there's just this emptiness surrounding the image?
I've checked on Illustrator if there was anything in those areas causing that, but there's was nothing in those awkward areas/
Could it be the curved corners making this issue?