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why my effect gallery not showing in illustrator beta?

New Here ,
Dec 09, 2023 Dec 09, 2023

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when i try to use the effect gallery in my illustrator beta,

it just show blank like this.
why is it like this? and how can i fix that?
thanks
Screenshot 2023-12-10 at 11.38.38 AM.png

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Adobe
Community Expert ,
Dec 10, 2023 Dec 10, 2023

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Works fine here, but you can report beta problems using the button in the upper right corner:

Screenshot 2023-12-10 at 09.14.42.png

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New Here ,
Feb 01, 2024 Feb 01, 2024

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Hi have you fixed this?? I have this porblem too, its seems liek a mac thing? 

Scherm­afbeelding 2024-01-31 om 20.16.29.png

  

Scherm­afbeelding 2024-02-01 om 13.54.07.png

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Adobe Employee ,
Feb 03, 2024 Feb 03, 2024

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Hello alishab40866081,

 

Thank you for bringing this to our attention. I've checked on my end, and it appears to be a recurring problem for some users on Mac. Rest assured, I've communicated this to our product team, and they are actively working on a resolution. Please stay tuned for the next beta release, as it is likely to include a fix for this problem. Your patience is appreciated, and we apologize for any inconvenience this may have caused.

 

If you have any additional questions or concerns, feel free to let me know.

 

Best,

Anshul Saini

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Community Beginner ,
Mar 18, 2024 Mar 18, 2024

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Same issue. Running on M1 iMac.

This really impedes my work flow as I can't preview effects. Please let us know if there is a fix.

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New Here ,
Mar 18, 2024 Mar 18, 2024

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I had no clue, I just stopped using the meta version, so far no bugs in the original Illustrator.

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Adobe Employee ,
Mar 19, 2024 Mar 19, 2024

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Hello @JUSTIN34202384umwv,

We understand that encountering technical issues can be frustrating. Would you mind checking if you've installed a Beta release of Illustrator? If yes, kindly install the release version of Illustrator (28.3) to check if it helps.

If the problem persists, kindly share more details, like the exact version of the OS/Illustrator, exact details of your workflow, and a screen recording of the problem (https://adobe.ly/3IKR6T2), so we can investigate this further.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Beginner ,
Apr 23, 2024 Apr 23, 2024

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Issue still remains. Already uninstalled and re-installed.

Adobe Illustrator 28.5.78
Mac OS 14.2.1

@Anubhav Majumder 

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New Here ,
Apr 25, 2024 Apr 25, 2024

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Same here. 

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Community Expert ,
Apr 25, 2024 Apr 25, 2024

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Beta versions can have bugs. That's why they exist. Please report to https://illustrator.uservoice.com 

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Adobe Employee ,
Apr 26, 2024 Apr 26, 2024

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Hi @billgreenstudios @JUSTIN34202384umwv,

 

Thanks for reaching out. The issue with Effect Gallery not showing blank in Illustrator beta is a known issue, and our product team is actively working on fixing it in future releases.

 

In the meantime, if you need access to the Effect Gallery, you may consider using the public general available version of Illustrator, where this feature works as expected.

 

Thank you for your patience and understanding as we work to resolve this issue. If you have any further questions or concerns, feel free to ask.

 

Best,

Anshul Saini

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