Window clossing

Community Beginner ,
Jun 01, 2022 Jun 01, 2022

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Anything that requires opening a new window is not working as you can see in the video

https://vimeo.com/715989291 

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correct answers 1 Correct answer

Community Beginner , Jun 02, 2022 Jun 02, 2022

Thank you i reinstaled the creative cloud and i don't have the problem anymore

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Community Expert ,
Jun 01, 2022 Jun 01, 2022

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Does this only affect Illustrator or is this happening on other software?

 

What is your setup? What version of Illustrator are you on?

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Community Beginner ,
Jun 01, 2022 Jun 01, 2022

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Only on illustrator, after and photoshop i dont have this problem. I tried all illustrator versions avaliable in creative clooud and i have the same problem. My computer is Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz 3.30 GHz Ram 64GB

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Community Expert ,
Jun 01, 2022 Jun 01, 2022

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How frustrating, I'm sorry this is happening! Here is a link with troubleshooting steps, in case there are steps here you haven't tried yet. Something must be wrong with your installation. I hope there is something helpful here: https://community.adobe.com/t5/illustrator-discussions/resolve-slow-performance-and-unexpected-behav...

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Community Beginner ,
Jun 02, 2022 Jun 02, 2022

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Thank you i reinstaled the creative cloud and i don't have the problem anymore

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