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I've highlighted text in my Illustrator document, then navigated to the info panel to get the Word Count. No matter what I try, I can't figure out where my Word Count and Character Count went. I've restarted my computer, checked for updates, restored settings in Illustrator.
The info display keeps saying "? /1000 em" or "20 /1000em" in the top section, but nothing in the bottom panel at all.
Any ideas?
I agree with amanb90494466​ that you're probably confusing the InDesign Info panel word count with the Info panel in Illustrator.
Here's what the InDesign Info panel looks like if you click in a story:
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I wasn't aware of a word/character count in Illustrator at all. It isn't present in the Info panel in CC2019 or CS6 at least.
The 1000/em figures show tracking and kerning.
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CarlosCanto has produced a script for this, available here:
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hello,
rick
I hope you are doing well
- there is no word count in illustrator yes you have this feature in in design
- em indicates em space distance
- type>>insert white sapce character>>em spacing
- info you can able to view all the desired information regarding artboard ,color format, artboard size etc
- basically it give information of navigator
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I agree with amanb90494466​ that you're probably confusing the InDesign Info panel word count with the Info panel in Illustrator.
Here's what the InDesign Info panel looks like if you click in a story:
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