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Would appreciate help with a sign in issue.

JON28173061d7bj
New Here ,
Jan 30, 2023 Jan 30, 2023

I just opened illustrator and I was prompted to sign in. After I signed in, theres a "start your free trial" window that poped up. I was already signerd in prior to this.  I already have an account and the annual renewal is months away. 

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correct answers 1 Correct answer

Monika Gause Community Expert
Community Expert , Jan 30, 2023 Jan 30, 2023

Can you please try the options in here? https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html Does that help?

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Monika Gause Community Expert
Community Expert ,
Jan 30, 2023 Jan 30, 2023

Can you please try the options in here? https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html Does that help?

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JON28173061d7bj
New Here ,
Jan 30, 2023 Jan 30, 2023
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In Response To Monika Gause

Yes that helped. Thank you, Monika.

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