Zoomed image grays out and outlines beyond 400%

[Leland23231453ng3s]

Hello everyone,

I began work on a new Mac and never encountered this problem on previous Mac/Illustrator installs. Once I zoom beyond 400% the image grays out and only the selected objects outline is visible. This has happened from day one. I have worked around it but, I need to zoom in closer for more detailed areas. Anyone seen this before? 

My Mac Specs and Illustrator version:

OS 12.0.1

iMac, 27 inch, 2020

3.6 Ghz 10 Core Intel Core i9

128 gb 2667 Mhz DDR4

AMD Radeon Pro 5700 XT 16 GB

Illustrator version 26.0.3

[kevin stohlmeyer]

Do you have Overprint Preview turned on?

[Leland23231453ng3s]

Sorry for the delay in repling. I do not have overprint preview on.

Trey