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I've been using Adobe Draw on my first generation iPad Air 2 for over 4 years and I haven't once had an issue till now. I'm not sure what happened, but ever since the latest update, everytime I try to edit any layer, whether it be image or draw layer, the app immediately crashes. I made sure to see that my tablet was up to date and everything seems in order so I don't know what's going on. This couldn't have happened at worse time either as this app is vital to my work and school assignments. If someone could help with this soon that would be great!
The Adobe Draw and Photoshop Sketch updates (v4.9.7) have been approved by Apple and should start being available to you soon in the App Store.
Thank you for your patience.
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I have the same issue.
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I think everyone has the sane issue
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Today it happen exactly the same, if i try to edit any layer the app crashes... hope someone can help us!
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Yeah Same here using this app is crucial in running what i do and this the worst time for this to be happening
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Exactly the same! Timing could not be worse...
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Same here 😕😕😕
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I have the exact same issue. It has worked fine for very long but today it starts crashing as soon as i select a layer and then tap that layer again.
Does anyone know of a solution?
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I have the same issue also - never been a problem until today
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I have reported the issue now and been in contact with the technical support team. They are investigating this issue and will get back to me within 24-48 hours.
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Please as soon as you have some info about it just post it as we are really pissed off.
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I just downloaded the update that is provided on the app store now and the issue is resolved!
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Same here!
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Same here! @Adobe please help 😌
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I see all the comments about Adobe draw crashing when trying to create a new layer.
i am experiencing the same issue and I also have a lot of work I progress on here. A LOT OF WORK TOO MUCH TO LOSE!
please find a way to fix it Adobe people it seems as though it's system wide judging by the amounts of comments I see saying the same things
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Adobe draw keeps on crashing since yesterday on my iPad... cannot access layers to work on. Please fix asap. Unable to work ahead
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Yup. Same thing happening to me. Literally the final touches on an animation I've been working a year on.
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I came here because of the issue, but your comment interested me. How do you make animations on Draw?
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I am having the same issue. I use these app everyday in my class with my students so this issue needs to be fixed ASAP.
In Adobe Sketch and Draw it is the same issue. When you click on a layer it crashes the app.
Using ipad with software 14.5.1
Please address the issue
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@Hammer-Draws wrote:I've been using Adobe Draw on my first generation iPad Air 2 for over 4 years and I haven't once had an issue till now. I'm not sure what happened, but ever since the latest update, everytime I try to edit any layer, whether it be image or draw layer, the app immediately crashes. I made sure to see that my tablet was up to date and everything seems in order so I don't know what's going on. This couldn't have happened at worse time either as this app is vital to my work and school assignments. If someone could help with this soon that would be great!
I'm having the exact same issue today! Every layer that's clicked immediately crashes the app.
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I'm having this issue and I'm under deadline on a project and don't know what to do...I'm on an iPad 10.5 inch software - 14.5.1 and my adobe draw is version 4.9.6 - please help!
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Hi all,
Sorry to hear about this trouble. Our Product team is already aware of this issue and working on it. Please stay tuned for updates and thanks in advance for your patience.
Regards,
Srishti
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I am so sorry about this issue. I sell my personal portrait drawings and because I thought the issue was about my device (iphone 11) I deleted the app and reinstalled it. So my 464 projects vanished. What can I do to take them back 🥺 Adobe please help me!!
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The Draw/Sketch team has been working on this crash since early this morning, has found the problem, and expects to have a fix submitted to Apple shortly.
Thanks for your patience.
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would this fix be via an update to ios?