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How to check if my projects are backed up or not.

Nov 12, 2020 Nov 12, 2020

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Hey, I'm Sharmila Islam Chowa from Bangladesh. I want to uninstall my Adobe Draw Illustrator. My question is, if I uninstall my adobe draw from my phone, how I will be able to access ti my old projects? I'm logged in to my google account. But I am not understanding if my work is backed up or not. If it is backed up, how will I know it it or how I will be confirmed that my projects are backed up? It is really urgent for me to know the solution.

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Adobe Employee ,
Nov 12, 2020 Nov 12, 2020

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Hi. 

 

Sign in with your Adobe ID to https://assets.adobe.com/mobilecreations; all work that shows up there will sync back down to your device after you uninstall/reinstall Adobe Draw. Just make sure that after you sign back into Draw that you sign back in with the same Adobe ID.

 

Sue. 

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Nov 12, 2020 Nov 12, 2020

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My works are not synced although I'm logged into my adobe account in adobe
draw. How will I turn on syncing?

Chowa

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Adobe Employee ,
Nov 13, 2020 Nov 13, 2020

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Hi.

 

Please keep your device/app open over a strong/consistent wifi network until all of the work that's on your  device also shows up at https://assets.adobe.com/mobilecreations; unless it also shows up there, it is not synced to Creative Cloud. 

 

Sue.

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